HOW CAN EMPLOYEES POSSIBLY BE MONITORED IN THE WORKPLACE
There's all this discussion around Employee monitoring tools on the internet. Do you wonder how they actually work?
If not, sit tight because, in this guide, we'll lift off the curtains to open you to a new horizon of possibilities. You'll dive deeply into the processes behind the scenes and gain a deep insight into how the companies capture records of all the employees at once.
It apparently is exhaustive, but the software is designed to cater to a large amount of data, displaying the figures and metrics to you in a form that's straight and fun to compare.
Are you reading for the info-based ride with us?
CCTV Cameras – One of the primary and globally accepted modes of monitoring the environment. The applications of CCTVs aren't limited to monitoring but extend well beyond that. These cameras are installed to secure a place and decrease the likelihood of theft, primarily.
Companies do install such cameras to ensure the presence of their employees. It's one way to monitor the activities held in your office.
The matter of concern here is the privacy issues employees generally link with CCTVs; even legally, you won't be allowed to install a network where there's a possibility of privacy invasion.
Here's another way the activity is tracked on the employee's computer. The tool is designed in a way that it automatically captures a screenshot after a set time. Employers have the leverage to set it either random or whatever suits them.
Generally, the employees are kept unaware of when the screenshots will be taken. It's random and prepares a log of images displaying what an employee at a particular time was doing.
This is how you access the computer screens from the comfort of your office or home.
Some organizations are centred on providing call services to local businesses. In this case, computer screen recording or screenshot won't do any good to the person leading the cart.
In such a scenario, specific tools assist with the call recording and maintaining logs. This data can later be retrieved if there's a complaint from the consumer. Moreover, tracking calls to better tackle scams and fraudulent practices are recommended.
Email is a widely used mode of communication in the business sector. Monitoring emails sits at the core of any monitoring or surveillance protocol.
This often stores the content of the emails sent to the entities throughout the week, month and then the year. The discussions on email are saved to cater to any possible threat in the future. Moreover, it allows the person in a position to intervene and gauge if the employee is using the provided mail for solely business purposes. Its usage for personal concerns must be discouraged to promote a healthy, secure and transparent ecosystem.
These tools are pretty common these days, and multiple institutions utilize this technology to record the presence of employees on-site. It's generally a scanner or comes with a ridge to swipe the card.
Employees swap their cards when they enter or leave the workspace, and the attendance gets marked.
It's an old-school technique, but it's around for some time now. There's a better alternative to that, which is to have an employee login on to the computer. Once he does, it automatically marks his presence. There's no need to install a scanning machine at the entrance.
With this, there's no need for any software or a tool. Although, it's limited in scope because a single person can't cater to a large group at once.
Before the software and tools came in, this was the only way for the employee to track the progress of its employees. They had to walk over to their desks and manually check what problems they were struggling with. It's a demanding job, and that's why we mentioned; it wasn't practical when it came to a large group. Still, there's an error probability when human beings undertake a task. Why not outsource this repetitive work and delegate it to computer software? There are many out there, but the one we recommend is WorkComposer.
It'll save you from the labour of manually visiting each member of the team and offering your feedback. You can sit in your office and skim through the tasks in progress.
Moreover, the user-friendly interface makes it really easy for anyone to use!
Legal Disclaimer: Before you install any software in the system or proceed with the monitoring. Make sure you adhere to the laws of the state. Your utmost priority should be to respect the privacy of the employees.
The Internet is a natural fascination, and it's designed to hook people on a psychological level. To cope with this issue, the industries are now interested in probing into the internet surfing of employees during duty hours. On purpose, some websites are blocked to limit their engagement with the online world.
While it may sound unethical to track one's online surfing, it isn't because the employees are paid for the time spent on-site. It's the prime responsibility to abide by the company's policy and respect its culture.
This is the way to thrive!
Do you have anything to add? If yes, don't forget to leave a comment and share the story of your first time being monitored.