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Frequently asked question
Can I cancel at any time?
Yes, you can cancel anytime. No questions are asked while you cancel, but we would highly appreciate it if you will give us some feedback.
Can WorkComposer monitor the websites that I or my team visit?
Yes. WorkComposer's reports will give you detailed insights into which websites are being used and for how long. You can access these reports directly inside the WorkComposer web app and receive them weekly by email.
How does WorkComposer's pricing work?
Our subscriptions are tiered. Based on the number of people you want to invite to your WorkComposer team.
How secure is WorkComposer? Is the data stored in a secure environment?
All communication to the server is secured by SSL encryption. The files on the server are encrypted to provide an extra level of security for company data. The servers are located in secure enterprise data center facilities with 24/7 monitoring and hosting support.
Are there any privacy concerns?
The software does not monitor anything on someone's computer when they're on a break or when they're not working. So even people working from home can be comfortable knowing that they are not being monitored during their own time. Our position on privacy is that a company has the right to know what employees are doing during work hours, and have no right at all to know what they're doing during breaks or after working.
What is your refund policy?
Your satisfaction is our top priority and we're confident you'll be pleased with our services. Still, if you try us and decide your account does not sufficiently meet your needs, you can cancel within 30 days and apply for a full refund (contact support firstname.lastname@example.org). WorkComposer does not offer any refunds for cancellations that occur after 30 days.